What is B2B eCommerce?
While B2B eCommerce sounds easy, the reality is that it is often just a way of fulfilling orders with already-existing clients. Many of our clients are legacy wholesalers who have had an enduring relationship with their customers. As such, many of our clients are their choice to order existing products, fulfill low inventory, and even expand their product offerings. B2B eCommerce is a series of tools that allow these potential customers to order direct from the supplier without having to fill out forms in triplicate like the old days. B2B eCommerce uses the same approaches to ordering product that traditional eCommerce does, but it has enterprise security and connects with a wide range of ERP systems.
Why is B2B eCommerce important?
With outdated systems, sales reps spent an inordinate amount of time making sure that their orders were placed properly and that lofty customer experience was maintained throughout the entire sales process. Often, these logistical or operational discussions came at the expense of larger strategic conversations about the direction of the company. In a world that is dominated by solution selling and relationship-building, the companies that can deliver the exact end product to the customer are the ones that will build enduring customer loyalty. At the core of the Ai2 promise is a commitment to #SpeedtoStrategy. By implementing a 21st century B2B eCommerce Solution, we ensure that your sales reps conversations in the field will be spent solution selling and relationship-building.
B2B eCommerce Interface
Ai2 has been delivering custom sales-enablement software platforms that connect directly into backend enterprise resource platforms for a long time. We have plugged our systems seamlessly into Oracle, SAP, InFor, Microsoft Dynamics, NCR, Award, Retalix, IFS, NetSuite, Aspen, Epicor, High Jump, Sage, Ross, NECS, CDR, NDS, SysPro Quick Books, Turning Point — just to name a few.
B2B eCommerce Platform
- Prosel: A B2B ecommerce solution that allows sales reps to enter iPad orders. ProSel’s connection to backend accounting systems like Oracle, SAP, or Dynamics means that the order will be sent to distribution while your sales rep is still talking about the future of his customer’s company. Click. Click. Done. The order is on its way.
- OrderOasis: A web-based B2B ecommerce solution that allows customers to reorder their own products. This means time spend with the customer is spent understanding the direction of the customer’s business instead of fulfilling orders.
- OrderShark: An iPhone B2B eCommerce solution that allows customers to order products directly from you. It is a direct channel that lessens the sales overhead of your team.
- POET: A Windows-based B2B eCommerce solution that allows sales reps to place orders and fulfill product.
- POW: A Windows Handheld solution that allows your sales reps to take orders faster then an other solution on the market.