News
Mountain/Service Distributors Deals Customers an ACE™
Replaces 1980s-Era Technology with Ai2 Smart Order Entry
CHICAGO – July 7, 2010 – Software developer Ai2 announced today that convenience distributor Mountain/Service Distributors of South Fallsburg, NY, will deploy Ai2's ACE solution for its retailers. ACE was designed to replace older data terminals such as Telxons and MSI units used by convenience store retailers to place regular orders for merchandise. The acronym ACE stands for Automated Customer Entry and Mountain plans to eventually replace all of its Telxons with Ai2's solution.
As the trend in convenience distribution moves toward retail customers generating their own orders, the need has arisen for a sophisticated solution to replace older devices. The "information age" extends not only to the handheld devices consumers use in their personal lives, but also to the workplace. Mountain wanted to offer more value and more timely information to their retail customers while solving Telxon-related communication problems and ACE will give them the ability to do that.
"A productive customer who requires less technical support is of great value to a distributor," said Ray Walsh, vice president of sales for Ai2. "Mountain will save time, money and a lot of technology headaches by deploying the ACE solution for their retailers."
ACE features two-way communication between a retailer and a distributor that improves business operations for both. Ai2 provides the computer hardware through a partnership with hardware manufacturer Datalogic.
Mountain/Service, in business since 1929, serves six New York counties from its 45,000 square foot facility in South Fallsburg, NY. They offer store design, store layout, fixture selection, plan-o-gramming and inventory management services, point of purchase displays, and deli training. They also offer price protection on what customers buy and low minimum order quantities. Mountain/Service is a family owned company and carries over 8,000 products.
Ai2 (formerly Access International) is a 24-year old software firm headquartered in downtown Chicago. Their applications are used by over 40,000 users each day to capture over 40 billion dollars in sales each year. Ai2 improves the order entry process for some of the nation’s largest distributors in foodservice, convenience store, grocery, beverage, hardware, medical, beauty and industrial supply. For more information about Ai2, visit www.ai2.com.
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Ai2 Media Contact
Ray Walsh
(800) 835-3200