The era of Telxons and similar legacy devices has ended. Today’s retailers demand more information and a more reliable ordering solution. If you’re a distributor who is still giving customers and salespeople Telxons, you’re risking every order on a line-by-line basis.
The Five Ways That Telxons and MSIs Waste Your Money Every Day
1. With no screen, customers and sales reps don’t have information on what they’re ordering. They might order discontinued or wrong items. This wastes time when you have to double-check orders and can lead to empty space on your delivery truck and a “hole” in a customer’s shelf.
2. Telxons cannot scan both bar codes and shelf tags. If the product or tag is missing, you're out of luck.
3. Acoustic communications are unreliable and sometimes send partial or broken orders. How much time are your sales reps spending re-sending orders and making extra phone calls to confirm your orders were received? (Not to mention how difficult it is to find a pay phone these days)
Read about a company that solved these communication problems.
4. Telxons are not manufactured any more and you can usually only get refurbished units. Hardware failure costs you time and money.
5. By failing to promote specials and other hot items at the point of order, distributors who rely on Telxons are missing sales opportunities.
Ai2 solutions support YOU, not the other way around.
The solutions on this page are for retail customers who place orders. Do you need something for salespeople? We've got sales solutions here.
As you decide to move away from older technology, Ai2 is here to help you find the right solution for each customer. You can select basic or advanced handheld order entry. You'll get these great benefits and more:
100% guaranteed accurate transmissions. Our communication software, which is part of the solution, guarantees that you will never receive a partial or broken order. Retailers won't need to call to double-check, they'll be certain their order arrived.
The database resides on the handheld. Your customers can search your entire price book while they're building an order or we can restrict them to an authorized list. Are there items you sell that they're not buying from you? Get those items in front of the customer at the right moment.
Scan bar codes, shelf tags or both. Scan a UPC and watch it translate to your item number. Need to place an order just for labels? We can help you with that, too.
Order in color. Color-coding items helps customers identify new, promotion or discontinued items. These visual cues draw attention to what should and should not be ordered, giving you a bigger, better order.
Easy to use with training included. We'll train your administrator to be an expert in getting the most out of our solutions.
Ai2’s ACE™ and HERO® solutions are the best Telxon or MSI replacements available today. They'll ensure that fast, accurate orders arrive at your host system, ready to pick and ship. Which solution is right for you? Are you looking for basic order entry or advanced?
You can mix and match on a customer-by-customer basis if you like. Choose ACE (basic) or HERO (advanced) below.
and email Ai2 to see a live demo of one or both solutions.

